BugBasket is a lightweight feedback widget you add with a single script tag. Your users report what they see, and every report lands in your dashboard with a screenshot and the browser, OS and URL already attached.
Free plan forever • 14-day free trial • No credit card required
One widget for bugs and feature requests, and a dashboard to turn them into work.
Capture the full page, the visible area or a selection — no browser extension needed. Reporters can also upload or paste an image from their clipboard (up to 10MB).
Every report arrives with the browser, operating system and exact URL attached, so you can reproduce the issue without asking.
Triage new reports in a shared inbox, then plan the work on a kanban board. Issue detail includes a screenshot viewer.
Find any report with filters and full search, or jump straight there with the ⌘K command palette.
Invite teammates and assign roles. Every workspace is isolated at the database level with Postgres row-level security.
The feedback widget speaks your users’ language out of the box, so international audiences report in their own words.
Choose a tab, icon or bubble launcher and match the widget to your project colours so it fits your product.
Send every new issue to your own tooling with webhooks, or pull and push data through the API.
Your data is hosted in the EU and stays yours — never sold, never shared. The widget collects what a bug report needs, nothing more.
Live in three steps
Paste one script tag into your site. It loads asynchronously and stays under 50KB.
They send a bug or a feature request with a screenshot. Browser, OS and URL are added automatically.
Work through the inbox, plan on the board, and forward issues to your own tools with webhooks and the API.
<script src="https://api.bugbasket.com/widget.js" data-project-key="bb_widget_abc123" async ></script>
These are things we are building, not things you can use today. We would rather tell you now than let you find out after signing up.
Draw and highlight directly on a screenshot before sending it.
Record the screen for feedback that is hard to describe in text.
Two-way sync with the issue trackers and chat tools your team already uses.
Open the widget, prefill fields and attach your own context from your code.
Every signup starts with a 14-day free trial. No credit card required.
For a first project
Flat rate per workspace, cancel monthly
For organisations with their own requirements
All prices exclude VAT. The founding offer is €120 for 1 year, €220 for 2 years or €300 for 3 years, prepaid, for the first 50 paying customers, with 14 days money back and no auto-renewal.
See full pricing and limitsCopy the script tag from your dashboard and paste it before the closing </body> tag of your site. It loads asynchronously, weighs less than 50KB and works with any framework or stack.
No. Every signup starts with a 14-day free trial with wider limits than the Free plan. When the trial ends you choose: upgrade to Pro, or continue on the Free plan. Nothing is downgraded silently and your data stays where it is.
Every report submitted through the widget or the API counts as one issue. The people sending you feedback are reporters, and reporters are always unlimited — they never need an account.
Today through webhooks and the API: every new issue can be pushed to your own backend, chat or automation. Native integrations with two-way sync are on the roadmap.
All modern browsers, including Chrome, Firefox, Safari and Edge. Screenshot capture runs in the browser itself, so your users never install an extension.
BugBasket is a hosted product: your workspace runs on app.bugbasket.com, on infrastructure inside the EU. There is no self-hosted or on-premise version — we run and update it for you, so you only paste a script tag.
Add one script tag and start your 14-day free trial. No credit card required, and a free plan waiting for you afterwards.