A widget you install with one script tag, screenshots without a browser extension, and a dashboard built for triage. Here is what BugBasket does today.
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<script src="https://api.bugbasket.com/widget.js" data-project-key="bb_widget_abc123" async ></script>
One script tag on your site and your users can report bugs and request features without leaving the page. Async, lightweight, under 50KB.
Reporters capture what they see, straight from the browser. No extension to install, nothing to download.
Everything that comes in lands in one place, ready to triage. Work the way you prefer: as a list, or as a board.
Invite the people who need to act on feedback, and give them exactly the access they should have.
BugBasket does not have to be the last stop. Push every issue into your own systems, or pull it out with the REST API.
Your feedback data stays in Europe, on infrastructure we run. No third-party trackers bolted onto your site.
Not built yet, so we are not going to pretend otherwise. This is what we are working towards next.
Draw, highlight and add arrows directly on a screenshot before sending it, so there is no doubt about which element is broken.
Let reporters record their screen when a still image cannot explain a bug that only shows up mid-flow.
Jira, Linear, Slack, GitHub and more, with status changes syncing back to BugBasket. Today you can already connect these through webhooks and the API.
Open the widget from your own button, prefill fields and attach your own context from your application code.
Attach the browser console output to a report so you get the stack trace along with the screenshot.
Start collecting better bug reports today. 14-day free trial, no credit card required.